by
John Ross

Posted by : John Ross on Aug 15, 2008 - 08:57 AM airtravel
What on earth does Ryanair think it is doing? First it announces a "crackdown" on screenscraper sites like Bravofly or eDreams, then it takes no action, then it cancels Bravfly reservations and no-one else's, though it says it will but, don't worry, passengers will be compensated. Now it says it is up to the resellers to give grounded travellers their money back, and that its cancellations will take place from August 26th on. Meanwhile, the EU has told it in no uncertain terms, "Don't do this," and been ignored. Everyone is confused, most of all travellers and, I suspect, Ryanair itself, which is behaving like a headless chicken. Rubén Sanchez of Spanish consumer association Facua has called Ryanair the most "impresentable" company in Spain, and you need to know a little Spanish to appreciate just how serious an insult that is because it's a Spanish thing: impresentable is, for example, what you call the lout you wouldn't allow to marry your daughter if he were the last man on the face of the planet. I have no more to add for the moment, click here to leave a comment.

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